Professional Activities

Consulting:

  • University of North Carolina, Asheville, (2017)
  • Colby College, Waterville ME (2015)
  • Williams College, Williamstown MA (2014)
  • Utica College, Utica NY (2011)
  • Gettysburg College, Gettysburg, PA (2005)
  • SUNY Purchase, Purchase, NY  (2003)
  • King’s College, Wilkes-Barre, PA (2001)
  • Association of American Medical Colleges, Washington, DC (1997)
  • Evergreen State College, Olympia, WA (1995)
  • Randolph-Macon Woman’s College, Lynchburg, VA (1992)
  • Haverford College, Philadelphia, PA (1991)
  • Williams College, Williamstown, MA (1990)
  • Hartwick College, Oneonta, NY (1988)
  • Elmira College, Elmira, NY (1985)
  • Lynchburg College, Lynchburg, VA (1985)
  • St. Mary’s College, Notre Dame, IN (1984)
  • Colby College, Waterville, ME (1984)
  • Cincinnati Technical College, Cincinnati, OH (1984)
  • College of St. Scholastica, Duluth, MN (1983)
  • St. Lawrence University, Canton, NY (1982)
  • Sinclair Community College, Dayton, OH (1982)
  • Beaver College, Philadelphia, PA (1982)
  • Hebrew Union College, New York, NY (1981)

Presentations:

  • “Relentless: Leading, Managing and Getting Things Done,” CLAC Annual Conference, Trinity University, (June 2017)
  • “Campus Computing Project Panel Discussion,” with K.C. Green, S. Pitt, Educause Annual Conference, (October 2016)
  • “Merge Ahead: Library-IT Organizations in the Liberal Arts,” with L. Forrest, H. Woods, Educause Annual Conference (October 2016)
  • “Information Security: A Multi-institutional Approach,” with E. Borkowski, J. Sipher, Educause Annual Conference, (October, 2015)
  • “MOOCs in the Small College – Lessons Learned,” with K. Eshleman, R. Ravishankar, J. Jones, Educause Annual Conference, (October 2015)
  • “Thinking Differently About IT In Difficult Times,” with M. Ringle, M. Muchane, EDUCAUSE, Annual Conference, (November, 2009)
  • “Ignorance is Not Bliss: How To Find Out What Your Customers Really Need,” with C. Chatfield, L. Gilmere, J. Overholtzer, J. Wilson, EDUCAUSE Annual Conference, (November 2009)
  • “Ethics and Accountability in the IT Community: Lessons From The Student Loan Scandal,” with K. C. Green, R. Render, T. Rowe, EDUCAUSE Annual Conference, (October, 2007)
  • “Information Technology: What Boards Need to Know,” AGB National Conference on Trusteeship, Orlando, FL (April, 2006)
  • “Unmasking the Mystery of IT Investments”, with K. Leach, Sungard Higher Education Executive Summit, Orlando, FL (April, 2006)
  • “Benchmarks: Helping Your President Understand IT Investments”, Educause National Conference, Denver, CO (October, 2004)
  • “Funding IT Wisely”, with J. Clemmer, R. Stiles, CLAC 2004(June, 2004)
  • “Web Applications: Buy of Build”, with M. Colgrove, WISP (May, 2004)
  • “Observations About Change From 30 Years of IT Leadership”, Syracuse Chapter, ACM (April, 2004)
  • “The COSTS Project, IT Benchmarks, Trends, and Insights”, Educause National Conference, Anaheim, CA (November, 2003)
  • “A Liberal Arts IT Odyssey.”, NYS CIO Forum, Geneva, NY (July, 2003)
  • “Benchmarking, IT Spending.”, NYS CIO Forum, Geneva, NY (August, 2002)
  • “Spending, Staffing, Service and Infrastructure: Answering Four Questions about Information Technology COSTS”, with Karen Leach, EDUCAUSE annual conference, Indianapolis, IN. (October, 2001)
  • “Understanding Our IT Investments”, Council of Independent Colleges, Pittsburgh, PA (March 2001)
  • “Maintaining Our Bridges – What do we really know about IT?” Keynote Address, NEAIR, Pittsburgh, PA. (November, 2000)
  • “What do we really understand about IT support services? – The million dollar question”, with Karen Leach, EDUCAUSE annual conference, Nashville, TN, (October, 2000)
  • “The Black Hole of Information Technology: Planning our way out”, with Karen Leach, NACUBO annual conference, Chicago, IL, (July 2000)
  • “Drowning in a Sea of Data: Where is the analysis lifeboat?”, with Karen Leach, Marianne Colgrove, CLAC National Conference, Wabash College, IN, (June, 2000)
  • “The Year 2000 Problem: Crisis or Opportunity?”, MVCC Summer Institute, (May, 1999)
  • “A Bird’s-eye View of IT Costs: Without the Wizardry”, with Karen Leach, CAUSE National Conference, Seattle, WA, (December, 1998)
  • “It’s Not Wizardry: The Collaboration of Dorothy and the Tin Man”, Keynote Address with Karen Leach, ASCUE National Conference, Myrtle Beach, SC, (June 1998)
  • “Remote Collaboration Facilities, Enhancing Opportunities at Hamilton and Colgate” – with Mary Beth Barth, CET Consortial Directors’ Conference, Middlebury, CT (December 1997)
  • “What do IT Support Service Really Cost?” – with Karen Leach, CAUSE National Conference, Orlando, FL, (December, 1997)
  • “Electronic Classrooms: Are We Ready to Throw Away the Chalk?” – EDUCOM National Conference, Minneapolis, MN (October, 1997)
  • “Organizational Culture” – CAUSE Director Institute, Boulder, Colorado, (June 11, 1997)
  • “Technology in the Academy – Transforming Higher Education” – DePauw University, Board of Visitors Meeting, (March, 1997)
  • “The Support Services Crisis” – with John Casey, and Roberta Lemke, EDUCOM National Conference, Philadelphia, PA (October, 1996)
  • “Can Small Colleges Afford to be Information Technology Leaders? Can They Afford not to Be?” – with Martin Ringle, CAUSE National Conference, New Orleans, LA (November, 1995)
  • “We Hear You! – Information Technology Leaders Respond to President’s Concerns” – Panelist, Current Issues Forum, CAUSE National Conference, Orlando, FL (December, 1994)
  • “A Different Introduction to the Internet: Wonderful Resources! Daunting Frustrations?”- Seminar Leader, AAHE National Conference, Preconference Workshop, Chicago, IL, (March 1994)
  • “Current Directions in Information Technology for the Small College” – CAUSE/EDUCOM Seminar Leader, EDUCOM ’91, San Diego, CA, (October 1991), CAUSE ’91, Anaheim, CA, (December 1991)
  • “Lean and Mean-ingful in the 1990s – Implementation Strategies” – EDUCOM ’91, San Diego, CA, (October 1991)
  • “The Role of Computer Centers in a Decentralized Environment” – CLAC Annual Conference, Colorado Springs, CO, (June 1991)
  • “Intersections Between Academic and Administrative Computing” – CLAC Annual Conference, Colorado Springs, CO, (June 1991)
  • “Making Decisions About Information Technologies” – Seminar Leader, Sponsored by CIC/CAUSE/EDUCOM/C-Cue, Pittsburgh, PA, (April 1991)
  • “Accreditation – Problems and Opportunities” – HEDS Winter Conference, San Antonio, TX, (January, 1991)
  • “The Impact of Advanced Computing Technology in Liberal Arts Colleges” – EDUCOM National Conference, (October, 1989)
  • “Infusing Computing Into The Curriculum: Challenges For The Next Decade” – C-CUE Keynote Address, Pittsburgh, PA (October, 1988)
  • “Planning For Information Technology – A Transition From Informal To Formal Approaches” – SCUP-23 International Conference, Toronto, Ontario CA (August, 1988)
  • “Ten Year Retrospections – Results and Insights ” – Tufts/EDUCOM Data Sharing Conference, Medford, MA (June, 1988)
  • “Administrative Microcomputing – Roads Traveled, Lessons Learned” – CAUSE National Conference, Tarpon Springs, FL (December, 1987)
  • “What We Buy, Why We Buy, How We Buy” – Campus Computing ’88, San Francisco, CA (October, 1987)
  • “Computing at the Small College” – EDUCOM Corporate Associates Seminar, Princeton, NJ (June, 1987)
  • “Computer Networking – Promise and Reality” – AAC National Conference 1987, Washington, DC (January, 1987)
  • “Different Environments – Different Approaches” – EDUCOM National Conference 1986, Pittsburgh, PA (November, 1986)
  • “Managing Voice/Data Networks” – EDUCOM National Conference 1986, Pittsburgh, PA (November, 1986)
  • “University Computing in the Liberal Arts Environment Through Sharing” – EDUCOM National Conference, Austin, TX (1985)
  • “Opportunities and Problems for Data Sharing About Computing” – EDUCOM National Conference, Austin, TX (1985)
  • “Administrative Issues Panel”- MacAdemia Conference, Cornell University, (May, 1985)
  • Benedum Regional College Computer Enrichment Program – Faculty Development Seminar, Carnegie Mellon University, Pittsburgh, PA (April, 1985)
  • “Faculty Computer Literacy: Program Development and Implementation” – Seminar Leader, EDUCOM National Seminar, Princeton, NJ (1984)
  • “Computer Literacy” – Council of Independent Colleges, Pittsburgh, PA (1984)
  • “Computers on Campus: Ethical Issues” – Meeting of NYS Deans (1983)
  • “Strategic Planning For Computing” – Seminar Leader, EDUCOM National Seminar, Washington, D.C. (1983), Fort Worth, TX (1983), Baltimore, MD (1982)
  • “Planning for Computing” – EFPM Small College Workshop (1983)
  • “Computing, Communication, and Information Technology – Issues and Institutional Responses” – Regional meeting of SCUP and AIDS (1982)
  • “Word Processing” – EFPM Small College Workshop (1980)

 

 

Publications:

  • “Data: Roads Traveled, Lessons Learned,” with Leach, K., Green, K., Hawkins, B., EDUCAUSE Review, (March/April 2005)
  • “The COSTS Project: Benchmarks for Understanding IT Investments,” with Leach, K., ACUTA Journal of Communications Technology in Higher Education, (Winter 2004)
  • “Doing More With Less: Obstacle or Opportunity for IT?”, Panel Discussion, Educause Review, (November/December 2004)
  • “Information Technology Benchmarks, A Practical Guide for College and University Presidents”, with Leach, K., The Council of Independent Colleges, (June 2004)
  • “A Liberal Arts IT Odyssey” , Educause Review, (January/February 2004)
  • “Getting Beyond Budget Dust To Sustainable Models for Funding Information Technology” with McCredie, J., chapter in Organizing and Managing Information Resources on Your Campus, P. McClure, Editor, Educause Leadership Strategies #7, 2003.
  • “Getting Beyond Budget Dust To Sustainable Models for Funding Information Technology” with McCredie, J., Educause Review, (March/April 2003)
  • “Seven Benchmarks for Information Technology Investments” with Leach, K., Educause Quarterly, Volume 25, Number 3, 2002.
  • “Rationalizing Our IT Investments”, EDUCAUSE Review, (March/April 2001)
  • “Leading the Profession: Winners of the EDUCAUSE Special Focus Leadership Awards”, EDUCAUSE Review, based on a panel presentation, (March/April, 2001)
  • “Understanding the Costs of Information Technology Support Services in Higher Education,” chapter in Dollars, Distance, and Online Education, The New Economics of College Teaching and Learning, with Karen Leach, edited by Martin Finkelstein, Carol Frances, Frank Jewett and Bernhard Scholz, American Council on Education/Oryx Press, Phoenix, AZ (2000)
  • “Making a NICER Transition to the Millennium: Five Keys to Successful Collaboration,” with Leach, K., Educom Review, Volume 34, Number 4, (July/August, 1999)
  • “What do Information Technology Support Services Really Cost?”, with Karen Leach, CAUSE/EFFECT, (Volume 21, No. 2, 1998)
  • “International Project Aims to Determine What IT Services Really Cost”, with Karen Leach, ACUTA News, February, (1998)
  • “The Standing Meeting”, Cause/Effect, (Spring, 1996)
  • “The Network is the Message”, Hamilton Alumni Review, (Spring/Summer, 1995)
  • “The Internet – Manny Sails the Internet – the Support Issues”, AAHE Bulletin, (March 1994), Volume 46/ Number 7
  • “Reengineering of Student Learning? A Second Opinion from Camelot”, chapter in Reengineering Teaching and Learning in Higher Education: Sheltered Groves, Camelot, Windmills, and Malls, Robert C. Heterick, Jr., Editor, Professional Paper Series, #10, CAUSE, (1993)
  • “Planning for Information Technology Resources: The Issues”, chapter in Computing Strategies in Liberal Arts Colleges, Martin D. Ringle, Editor, Addison-Wesley, (1992)
  • “Recommended Reading for IT Managers: A Starter List”, CAUSE/EFFECT, (Spring 1991)
  • “What Will It Take to “Get It” in Higher Education?”, CAUSE/EFFECT, (Winter 1990)
  • “High Tech Roots in the Glen” – Hamilton Alumni Review, (Fall/Winter 1989/90)
  • “Computing on Campus: A Small College Perspective”, chapter in Organizing and Managing Information Resources on Campus, Brian L. Hawkins, Editor, Academic Computing Inc., (1989)
  • “Cooperation on Campus Calls for Leadership”, with Jane N. Ryland, CAUSE/EFFECT, (Summer, 1989)
  • “Infusing Computing Into The Curriculum: Challenges For The Next Decade” – Academic Computing, (April, 1989)
  • “Evaluation Guidelines for Institutional Information Technology Resources”, Co-developer, CAUSE/EDUCOM, (1988)
  • “Administrative Microcomputing – Roads Traveled, Lessons Learned” – CAUSE/EFFECT, (May, 1988)
  • “How Much Computing Is Enough?” – CAUSE/EFFECT, (March, 1988)
  • “Computing at the Small College – the Computer Services Perspective” – EDUCOM Bulletin, (Fall, 1987)
  • “How Much Computing Is Enough?” – SCOPE, (1986), Reprinted in SIGED newsletter
  • “Of Micros and Mainframes, Computing at Hamilton Grows Up” – Hamilton College Alumni Review, (1983)
  • “Hamilton College”, chapter in Campus Computing Strategies, John W. McCredie, Editor, Digital Press, (1983)
  • “The Edunet Experience – User Views at Chaminade, Cornell, Delaware, Hamilton, and Mills” – EDUCOM Bulletin, (1980)
  • “EFPM at Hamilton” – EFPM Newsletter, (May, 1979)
  • “The Group of Self-Equivalences of Certain Complexes” – Pacific Journal of Mathematics, Vol. 54, No. 1 (1974)
  • “Localization and Self-Equivalences” – with G. Lieberman, Duke Mathematical Journal, Vol. 41, No. 1 (1974)
  • “Weak Equivalence of Fibrations” – Boletin de la Sociedad Matematica Mexicana, Vol. 18, No. 1 (1973)

 

 

 

Membership and Service:

  • HEDS – Member of advisory group (1987-1988), Board of Directors (1988-1990)
  • CAUSE – Member of Board of Directors (1986-1990), Vice-Chair (1987-1988), Chair (1988- 1989), Recognition Committee (1992-1995), Conference Program Committee (1995-1996), Faculty member, CAUSE Leadership Institute, (1997-the present)
  • EDUCOM – Member of Board of Trustees (1985-1990), Nominating Committee (1994-96)
  • EDUCAUSE – Member of Board of Directors (2005 – 2008), Chair of Board of Directors (2008), Nominating Committee (2000-2002, 2010 – present), Director, Leadership Institute (2000-2001), Co-Leader, Hawkins Leadership Roundtable (2009-present)
  • ACUTA – Member (1986-the present)
  • Association for Computing Machinery, President, Rome-Utica Chapter (1976-78, 1984-85)
  • Sigma Xi, The National Scientific Research Society (1972-the present), President, Hamilton College Chapter (1978-1979)
  • American Mathematical Society (1966-1986), Reviewer (1973-1980)
  • Mathematical Association of America (1966-1980) Campus Representative, (1973 -1980)

Honors:

 

 

 

Other:

  • Middle States Accreditation Team Member, Franklin and Marshall College, 1989
  • Middle States Accreditation Team Member, St. Peter’s College, 1993
  • Middle States Accreditation Team Member, Gettysburg College, 1994
  • Middle States Accreditation Team Member, St. Mary’s College, 1995
  • New England Association Team Member, Colby College, 1997
  • Middle States Accreditation Team Member, Lehigh University, 1998
  • Middle States Accreditation Team Member, Gettysburg College, 2004Return to Top of PageReturn to My Main Professional Page

Community Activities: